FAQ - Frequently Asked Questions

ARE THE PRODUCTS SOLD ORIGINAL?
Yes, all the items for sale on www.otticalaporta.it are authentic and come with certificates of warranty and authenticity.

HOW ARE THE ITEMS SHIPPED?
All items are shipped in their original box or packaging (where provided) with careful packaging to avoid any damage during transit.

HOW MANY DAYS DOES IT TAKE FOR THE ORDER TO ARRIVE ON OTTICA LAPORTA?
Deliveries are made within 24/48 hours working days throughout Italy (48/72 hours for the islands).

CAN I REQUEST A RETURN OR EXCHANGE OF THE PURCHASED PRODUCTS?
On Ottica Laporta, you can shop with peace of mind. If you're not satisfied with your purchase or simply want to exchange an item, you can request a return or exchange within 30 days from receiving the order.

CAN I ORDER BY PHONE?
Yes, on Ottica Laporta you can place an order with a simple phone call. Contact our Customer Service at 0831.767088, and you will receive all the information you need about the items or how to place an order.